How To Fix EI728 - Pricing procedure & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 728

• Message text: Pricing procedure & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI728 - Pricing procedure & does not exist ?

  The SAP error message EI728 typically indicates that there is an issue with the pricing procedure configuration in the system. This error can occur in various scenarios, such as during sales order processing, billing, or when trying to create a document that requires pricing.
  Cause:
  
  Missing Pricing Procedure: The pricing procedure specified in the document does not exist in the system.
  Incorrect Configuration: The pricing procedure may not be correctly assigned to the relevant sales area, customer, or material.
  Master Data Issues: The customer master or material master may not have the necessary pricing information or may not be correctly set up.
  Transport Issues: If the pricing procedure was recently transported from another system, it may not have been properly activated or configured in the target system.
  
  Solution:
  
  
  Check Pricing Procedure Configuration:
  
  Go to the transaction code V/08 (for sales pricing procedures) or V/06 (for condition types).
  Verify that the pricing procedure you are trying to use is defined and active.
  
  
  
  Assign Pricing Procedure:
  
  Ensure that the pricing procedure is assigned to the relevant sales area, customer, and material.
  You can check this in the customer master data (transaction code XD02 or VD02) under the sales area data.
  
  
  
  Review Master Data:
  
  Check the customer master and material master records to ensure they are correctly set up with the necessary pricing information.
  Ensure that the customer has a valid pricing procedure assigned in the sales area data.
  
  
  
  Check for Transport Issues:
  
  If the pricing procedure was recently transported, ensure that all necessary configuration settings were included in the transport request.
  You may need to re-import or adjust the configuration in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to pricing procedures for any specific requirements or additional configuration steps.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing procedure determination process to identify where the failure occurs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  V/08: Maintain Pricing Procedures
  V/06: Maintain Condition Types
  XD02: Change Customer Master
  MM02: Change Material Master
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to pricing procedures.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the EI728 error in SAP.