How To Fix EI707 - Maintain either condition type or customs record - not both!

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 707

• Message text: Maintain either condition type or customs record - not both!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI707 - Maintain either condition type or customs record - not both! ?

  The SAP error message EI707 ("Maintain either condition type or customs record - not both!") typically occurs in the context of customs processing in SAP, particularly when dealing with foreign trade and customs management. This error indicates that there is a conflict in the configuration where both a condition type and a customs record have been defined for the same transaction, which is not allowed.
  Cause:
  The error arises when:
  
  Configuration Conflict: Both a condition type (used for pricing or discounts) and a customs record (used for customs declarations) are assigned to the same item or transaction. SAP requires that you maintain either one or the other, but not both simultaneously.
  Incorrect Master Data: The master data for the material or transaction may have been incorrectly set up, leading to this conflict.
  Customs Management Settings: The settings in the customs management module may not be properly configured, leading to this error when processing customs-related transactions.
  
  Solution:
  To resolve the EI707 error, you can take the following steps:
  
  
  Review the Transaction: Check the transaction or document that triggered the error. Identify if both a condition type and a customs record are assigned to the same item.
  
  
  Adjust Configuration:
  
  If you need to use a condition type, remove the customs record from the item.
  If you need to use a customs record, ensure that no condition type is assigned to that item.
  
  
  
  Check Master Data:
  
  Review the material master data and ensure that the settings for customs and pricing are correctly configured.
  Make sure that the relevant condition types and customs records are set up according to your business requirements.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly configure customs management and pricing conditions.
  
  
  Testing: After making the necessary adjustments, test the transaction again to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Customs Management Configuration: Familiarize yourself with the configuration settings in the SAP system for customs management and pricing conditions.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to the configuration or master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP customs management for further assistance.