How To Fix EI431 - Incorrect print parameters - printing not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 431

• Message text: Incorrect print parameters - printing not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI431 - Incorrect print parameters - printing not possible ?

  The SAP error message EI431 ("Incorrect print parameters - printing not possible") typically occurs when there is an issue with the print parameters set for a document or report in the SAP system. This can happen in various scenarios, such as when trying to print invoices, purchase orders, or other documents.
  Causes:
  
  Incorrect Printer Configuration: The printer may not be correctly configured in the SAP system, or the printer settings may not match the document type being printed.
  Missing Output Device: The specified output device may not exist or may not be available in the system.
  Invalid Print Parameters: The print parameters (like page size, orientation, etc.) may not be compatible with the document being printed.
  User Authorization Issues: The user may not have the necessary authorizations to print to the specified printer.
  Network Issues: There may be network connectivity issues preventing communication with the printer.
  SAP Spool Issues: Problems with the SAP spool system can also lead to this error.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the printer.
  Ensure that the printer is correctly set up and that the output device is active.
  
  
  
  Verify Output Device:
  
  Ensure that the output device specified in the print settings exists and is correctly configured.
  Check if the output device is assigned to the correct logical system.
  
  
  
  Review Print Parameters:
  
  Check the print parameters set for the document. Ensure that they are valid and compatible with the document type.
  Adjust the parameters if necessary.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to print to the specified printer.
  Check the user roles and profiles to ensure they include printing permissions.
  
  
  
  Network Connectivity:
  
  Ensure that the printer is connected to the network and is reachable from the SAP system.
  Test printing from other applications to confirm that the printer is functioning correctly.
  
  
  
  Check SAP Spool System:
  
  Go to transaction code SP01 (Spool Request) to check for any errors in the spool requests.
  If there are issues, you may need to clear the spool or restart the spool service.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request
  SU53: Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on printer configuration and troubleshooting print issues.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.