How To Fix EI385 - No licenses were found using variant &

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 385

• Message text: No licenses were found using variant &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI385 - No licenses were found using variant & ?

  The SAP error message EI385 ("No licenses were found using variant &") typically indicates that the system is unable to find any valid licenses for the specified variant. This can occur in various contexts, such as when trying to execute a program or transaction that requires a specific license.
  Causes:
  
  Missing License: The most common cause is that the required license for the specified variant is not available in the system.
  Incorrect Configuration: The variant may not be correctly configured or may not be assigned the necessary licenses.
  Expired License: The license may have expired, leading to the system being unable to recognize it.
  Authorization Issues: The user may not have the necessary authorizations to access the licenses associated with the variant.
  System Errors: There could be underlying system issues or bugs that prevent the license from being recognized.
  
  Solutions:
  
  
  Check License Availability:
  
  Verify that the required licenses are installed and active in the SAP system. You can do this by checking the license management area in the SAP system.
  
  
  
  Review Variant Configuration:
  
  Ensure that the variant is correctly configured and that it is associated with the appropriate licenses. You may need to consult with your SAP administrator or support team.
  
  
  
  Renew or Update License:
  
  If the license has expired, you will need to renew it or obtain a new license from SAP. Follow the procedures for updating licenses in your organization.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the licenses. This may involve checking user roles and permissions.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP License Management: Understanding how SAP licenses work and how to manage them is crucial. Familiarize yourself with the different types of licenses (e.g., named user licenses, professional licenses, etc.) and their requirements.
  Transaction Codes: You may want to use transaction codes like SLICENSE to view and manage licenses in your SAP system.
  Documentation: Refer to SAP's official documentation for detailed guidance on license management and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the EI385 error and implement a suitable solution.