How To Fix EI306 - Document &1 currently being processed by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 306

• Message text: Document &1 currently being processed by user &2

What causes this issue?

You attempted to issue a document &V1& output. This document is
currently being processed by another user or you yourself, however, and
is therefore blocked for further processing.

System Response

If you execute the message output in the foreground, the system cancels
the edit process. If you start the message output in the background,
the edit process of the current output is cancelled, but other, future
outputs are processed normally.

How to fix this error?

Try to restart the editing process for document &v1& later. If the
document stays blocked for a relatively long time, inform your system
administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI306 - Document &1 currently being processed by user &2 ?

  The SAP error message EI306 "Document &1 currently being processed by user &2" typically occurs when a user attempts to access or modify a document that is already being processed by another user. This is a common concurrency control mechanism in SAP to prevent data inconsistencies and conflicts.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the same document.
  Locking Mechanism: SAP uses a locking mechanism to ensure that only one user can make changes to a document at a time. This error indicates that the document is locked by another user.
  Long Processing Time: If the user who is processing the document takes a long time to complete their task, other users may encounter this error when trying to access the same document.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish processing the document. Once they are done, you can try accessing the document again.
  Check Lock Entries: You can check the lock entries in SAP using transaction code SM12. This will show you which user is currently holding the lock on the document. If necessary, you can contact that user to see if they can release the lock.
  Release Lock: If the user who is holding the lock is unavailable or has left the session, an administrator can release the lock using transaction code SM12. However, this should be done with caution to avoid data inconsistencies.
  Review Document Processing: If this error occurs frequently, it may be worth reviewing the document processing workflow to identify any bottlenecks or inefficiencies that could be causing prolonged locks.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SU01: To check user details and their current sessions.
  
  
  
  Best Practices:
  
  Encourage users to complete their processing tasks in a timely manner to minimize lock durations.
  Implement training for users on how to properly handle document processing to avoid unnecessary locks.
  Consider reviewing the system configuration for document processing to optimize performance and reduce locking issues.
  
  
  
  If the problem persists or if you need further assistance, it may be beneficial to consult with your SAP Basis team or SAP support for more in-depth troubleshooting.