How To Fix EI302 - Form & could not be printed

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 302

• Message text: Form & could not be printed

What causes this issue?

The form to be printed is incorrect or could not be printed.

System Response

A printout could not be generated.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message EI302 - Form & could not be printed ?

  The SAP error message EI302, which states "Form & could not be printed," typically indicates an issue with the printing process of a specific form in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes of EI302 Error
  
  Form Not Defined: The specified form may not be defined in the SAP system or may not be activated.
  Printer Configuration Issues: There may be issues with the printer configuration, such as the printer not being set up correctly in SAP.
  Output Device Problems: The output device (printer) may be offline, not available, or incorrectly configured.
  Authorization Issues: The user may not have the necessary authorizations to print the specified form.
  Form Errors: There may be errors in the form itself, such as missing elements or incorrect settings.
  Technical Issues: There could be underlying technical issues, such as network problems or issues with the SAP spool system.
  
  Solutions to EI302 Error
  
  
  Check Form Definition:
  
  Go to transaction SMARTFORMS or SE71 (for SAPscript) to verify that the form is defined and activated.
  Ensure that the form name specified in the error message is correct.
  
  
  
  Verify Printer Configuration:
  
  Check the printer settings in transaction SPAD (Spool Administration).
  Ensure that the printer is configured correctly and is set as the default output device.
  
  
  
  Check Output Device Status:
  
  Ensure that the output device is online and available.
  You can check the status of the printer in transaction SP01 (Spool Request) to see if there are any errors related to the printer.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to print the form. This can be checked in transaction SU53 after attempting to print.
  
  
  
  Test the Form:
  
  Use the print preview option in the form editor to test the form and check for any errors or issues.
  
  
  
  Check Spool Requests:
  
  Go to transaction SP01 to review the spool requests and see if there are any error messages associated with the print job.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  
  
  
  Contact Technical Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis or technical support team for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SMARTFORMS: For managing Smart Forms.
  SE71: For managing SAPscript forms.
  SPAD: For printer configuration.
  SP01: For monitoring spool requests.
  SU53: For checking authorization issues.
  
  
  
  Documentation: Refer to SAP Help documentation for more detailed information on form printing and troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the EI302 error in SAP.