How To Fix EI224 - Country & of ship-to party & not maintained as destination country

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 224

• Message text: Country & of ship-to party & not maintained as destination country

What causes this issue?

You have assigned ship-to party &V2& a license. The home country &V1&
of ship-to party &V2& has not yet been assigned license as a
destination country.
&USE&
The system checks the destination country and the ship-to party during
the automatic licensing process.
If the entry is left incomplete, the system can never use this
particular license for a document with destination country &V1& and
ship-to party &V2&.

System Response

The system displays a warning.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI224 - Country & of ship-to party & not maintained as destination country ?

  The SAP error message EI224 indicates that the country of the ship-to party is not maintained in the system as a valid destination country. This error typically arises during the processing of sales orders, deliveries, or shipments when the system cannot find the country code for the specified ship-to party.
  Cause:
  
  Missing Country Code: The country code for the ship-to party is not maintained in the master data.
  Incorrect Configuration: The country may not be configured correctly in the system.
  Data Entry Error: There may be a typo or incorrect entry in the ship-to party's address.
  Inconsistent Data: The country code in the customer master data may not match the expected format or may be outdated.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Verify that the ship-to party has a valid country code maintained in the address details.
  
  
  
  Maintain Country Code:
  
  If the country code is missing, you can add it by editing the customer master record.
  Ensure that the country code is valid and corresponds to the correct country.
  
  
  
  Configuration Check:
  
  Check the configuration settings in the SAP system to ensure that the country is set up correctly.
  Use transaction code SPRO to navigate to the relevant configuration settings for sales and distribution.
  
  
  
  Address Validation:
  
  Ensure that the address format is correct and that there are no typos in the country name or code.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that they have been transported to the production environment.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files for any specific requirements related to country codes and address maintenance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer Master
  VD03: Display Customer (Sales Area)
  SPRO: Customizing Implementation Guide
  
  
  Country Codes: Ensure that the country codes used are in accordance with ISO standards or the specific requirements of your organization.
  SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance.
  
  By following these steps, you should be able to resolve the EI224 error and ensure that the ship-to party's country is correctly maintained in the system.