How To Fix EI153 - Maintain country and customs office: Country '&', customs office '&'

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 153

• Message text: Maintain country and customs office: Country '&', customs office '&'

What causes this issue?

You have either maintained only the customs office country &V1& or only
the customs office &V2&.
Both pieces of information - country and customs office - must be
entered.

System Response

The system does not allow this entry.

How to fix this error?

Enter the missing piece of information.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI153 - Maintain country and customs office: Country '&', customs office '&' ?

  The SAP error message EI153, which states "Maintain country and customs office: Country '&', customs office '&'", typically occurs when there is a missing or incorrect configuration related to customs offices in the SAP system. This error is often encountered in the context of foreign trade and customs management.
  Cause:
  
  Missing Configuration: The specified country and customs office combination is not maintained in the system. This could happen if the customs office has not been set up for the specific country in the SAP system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the customs office or country fields.
  Data Migration Issues: If data was migrated from another system, some entries may not have been transferred correctly, leading to missing customs office information.
  
  Solution:
  
  
  Maintain Customs Office:
  
  Go to the transaction code OVK1 (Customs Office) or SPRO (SAP Reference IMG).
  Navigate to Logistics > Logistics Execution > Customs > Maintain Customs Office.
  Ensure that the customs office for the specified country is correctly maintained. If it is missing, you will need to create a new entry.
  
  
  
  Check Configuration:
  
  Verify that the country and customs office are correctly configured in the system.
  Ensure that the customs office is active and properly linked to the relevant country.
  
  
  
  Data Validation:
  
  Check for any typos or incorrect entries in the customs office and country fields in the relevant documents or master data.
  Validate the data against the official customs office list for the respective country.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on maintaining customs offices and related configurations.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVK1 (Maintain Customs Office) and SPRO (SAP Reference IMG) for configuration tasks.
  Customs Management: Understanding the broader context of customs management in SAP can help in troubleshooting similar issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to customs office configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.