How To Fix EHSB_RC137 - Internal error occurred when accessing the specification database

SAP Error Message - Details

• Message type: E = Error

• Message class: EHSB_RC - Compliance Check

• Message number: 137

• Message text: Internal error occurred when accessing the specification database

What causes this issue?

A serious error occurred when accessing the specification database (in
method &V1&.)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHSB_RC137 - Internal error occurred when accessing the specification database ?

  The SAP error message EHSB_RC137 indicates that an internal error occurred when accessing the specification database in the SAP Environment, Health, and Safety (EHS) module. This error can arise due to various reasons, including database inconsistencies, configuration issues, or problems with the underlying database system.
  Possible Causes:
  
  Database Issues: There may be inconsistencies or corruption in the specification database.
  Configuration Problems: Incorrect configuration settings in the EHS module or related components.
  Authorization Issues: The user may not have the necessary permissions to access the specification database.
  System Bugs: There may be bugs in the SAP system or the specific version you are using.
  Network Issues: Problems with the network connection to the database can also lead to this error.
  
  Solutions:
  
  
  Check Database Integrity: 
  
  Run database consistency checks to identify and resolve any inconsistencies.
  If corruption is found, restore from a backup if necessary.
  
  
  
  Review Configuration Settings:
  
  Ensure that the EHS module is correctly configured.
  Check for any recent changes in configuration that might have triggered the error.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the specification database.
  Review roles and permissions assigned to the user.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates.
  Review SAP Notes for any known issues related to this error message.
  
  
  
  Consult SAP Support:
  
  If the issue persists, consider reaching out to SAP Support for assistance.
  Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the relevant SAP services or the application server can resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the EHS module to ensure that all configurations are set up correctly.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the EHSB_RC137 error in your SAP system.