How To Fix EHQ015 - Group is determined by the system

SAP Error Message - Details

• Message type: E = Error

• Message class: EHQ - QM: Messages

• Message number: 015

• Message text: Group is determined by the system

What causes this issue?

No task list group could be found. The system therefore determines a
task list group.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHQ015 - Group is determined by the system ?

  The SAP error message EHQ015, which states "Group is determined by the system," typically occurs in the context of SAP's handling of organizational structures, particularly in modules like Human Capital Management (HCM) or other areas where employee groups or organizational units are defined.
  Cause:
  The error usually arises when the system is unable to determine the appropriate group for a specific entity (like an employee or a position) based on the configuration or data provided. This can happen due to:
  
  Missing Configuration: The necessary configuration for determining groups is not set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the master records that the system uses to determine the group.
  Authorization Issues: The user may not have the necessary authorizations to view or modify the group settings.
  System Logic: The system logic may dictate that a group should be automatically assigned based on certain criteria, but those criteria are not met.
  
  Solution:
  To resolve the EHQ015 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings related to the organizational structure and group determination in the relevant SAP module (e.g., HCM).
  Ensure that all necessary settings are in place for the system to determine groups correctly.
  
  
  
  Review Master Data:
  
  Check the master data for the entity (e.g., employee, position) to ensure that all required fields are filled out correctly.
  Look for any inconsistencies or missing information that could affect group determination.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the appropriate authorizations to access and modify the group settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the EHQ015 error and its context within the system.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the group determination logic is failing.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking configurations or master data (e.g., PA30 for employee master data).
  SAP Notes: Search for SAP Notes related to EHQ015 for any known issues or patches that may address the problem.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the EHQ015 error and implement a suitable solution.