How To Fix EHPRC_RCS_UEC072 - Process definition missing for the e-mail configuration for the campaign

EHPRC_RCS_UEC072 - Overview

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 072

• Message text: Process definition missing for the e-mail configuration for the campaign

Self-Explanatory Message

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EHPRC_RCS_UEC072 - Details

• The SAP error message EHPRC_RCS_UEC072 indicates that there is a missing process definition for the email configuration related to a campaign in the SAP system. This error typically arises in the context of SAP Marketing Cloud or SAP Customer Experience solutions when trying to execute a campaign that requires email communication.
  
  Cause:
  
  
  Missing Process Definition: The primary cause of this error is that the system cannot find a valid process definition for sending emails associated with the campaign. This could be due to:
  
  The process definition not being created or activated.
  Incorrect configuration settings in the campaign or email settings.
  The process definition being deleted or not properly assigned.
  
  
  
  
  Configuration Issues: There may be issues in the configuration of the email service or the campaign settings that prevent the system from identifying the correct process definition.
  
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Process Definitions:
  
  Navigate to the process definition area in your SAP system (usually