How To Fix EHPRC_RCS_UEC060 - No contact e-mail is maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 060

• Message text: No contact e-mail is maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_UEC060 - No contact e-mail is maintained ?

  The SAP error message EHPRC_RCS_UEC060 indicates that there is no contact email maintained for a specific entity in the system. This error typically arises in the context of SAP Environment, Health, and Safety (EHS) or related modules where contact information is essential for notifications, communications, or reporting.
  Cause:
  The primary cause of this error is the absence of an email address in the relevant master data or configuration settings. This could occur due to:
  
  Missing or incomplete data entry when creating or updating a contact or user profile.
  Incorrect configuration settings in the system that do not allow for email addresses to be stored or retrieved.
  Data migration issues where email addresses were not transferred correctly.
  
  Solution:
  To resolve the error EHPRC_RCS_UEC060, you can follow these steps:
  
  
  Check Master Data:
  
  Navigate to the relevant master data record (e.g., contact person, user profile) in the SAP system.
  Ensure that an email address is entered in the appropriate field. If it is missing, add the email address and save the changes.
  
  
  
  Review Configuration Settings:
  
  If the email address is supposed to be maintained automatically, check the configuration settings related to the module you are working with. Ensure that the settings allow for email addresses to be stored and retrieved.
  
  
  
  Data Consistency Check:
  
  Run any available data consistency checks or reports to identify other records that may also be missing email addresses.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to view and edit contact information. Lack of permissions might prevent the user from seeing or updating the email field.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to the specific module you are using for any additional guidance on maintaining contact information.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like BP (Business Partner) or SU01 (User Maintenance) to manage contact information.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error.
  Training and Documentation: Ensure that users responsible for data entry are trained on the importance of maintaining complete and accurate contact information in the system.
  
  By following these steps, you should be able to resolve the error and ensure that the necessary contact email is maintained in the system.