How To Fix EHPRC_RCS_TOOL502 - Milestone code &1 for substance &2; data not available

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_TOOL -

• Message number: 502

• Message text: Milestone code &1 for substance &2; data not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_TOOL502 - Milestone code &1 for substance &2; data not available ?

  The SAP error message EHPRC_RCS_TOOL502 typically indicates that there is a missing or incomplete data entry related to a specific substance in the context of regulatory compliance or chemical substance management. This error is often encountered in the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with regulatory compliance and substance data.
  Cause:
  
  
  Missing Data: The milestone code and substance specified in the error message do not have the required data available in the system. This could be due to:
  
  The substance not being fully defined in the system.
  Required regulatory data not being entered or updated.
  The milestone code not being properly configured or linked to the substance.
  
  
  
  Configuration Issues: There may be issues with the configuration of the regulatory compliance settings in SAP, leading to the system not being able to retrieve the necessary data.
  
  
  Data Migration Issues: If data was migrated from another system, some records may not have been transferred correctly, leading to missing information.
  
  
  Solution:
  
  
  Check Substance Data: Verify that the substance in question is correctly defined in the system. Ensure that all necessary data fields are filled out, including regulatory information.
  
  
  Review Milestone Configuration: Check the configuration of the milestone codes in the system. Ensure that the milestone code is correctly set up and linked to the appropriate substances.
  
  
  Data Entry: If the required data is missing, enter the necessary information for the substance and ensure that it meets the requirements for the milestone code.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the milestone codes and the required data for substances.
  
  
  System Configuration: If you suspect a configuration issue, consult with your SAP EHS administrator or a consultant to review the system settings and ensure everything is configured correctly.
  
  
  Testing: After making the necessary changes, test the process again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  EHS Module Documentation: Review the SAP EHS module documentation for detailed information on managing substances and regulatory compliance.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.