How To Fix EHPRC_RCS_TOOL419 - Running business partner communication exists for task "&1" (&2)

EHPRC_RCS_TOOL419 - Overview

• Message type: E = Error

• Message class: EHPRC_RCS_TOOL -

• Message number: 419

• Message text: Running business partner communication exists for task "&1" (&2)

What causes this issue?

The current task wants to start a business partner communication
process, but a communication process is already running for this
business partner, material/substance and compliance check.

System Response

The system does not create a second communication process for the same
business partner.

How to fix this error?

If you want to close the existing business partner communication
process, search for the communication process in your task management.
You can search using the material/substance, the business partner and
the compliance check values from the old task.
Open the task details and choose <LS>Cancel Process</>.
<ZH>Note:</> When you cancel the communication process, the system can
no longer process the response from the business partner that belongs to
this request.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_TOOL419 - Running business partner communication exists for task "&1" (&2) ?

  The SAP error message EHPRC_RCS_TOOL419 indicates that there is an existing business partner communication for a specific task. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) or related modules where business partner communications are managed.
  
  Cause:
  The error occurs when you attempt to perform an action that conflicts with an existing communication task for a business partner. This could happen if:
  
  A communication task is already in progress or has not been completed.
  There are multiple users trying to process the same task simultaneously.
  The system is trying to create a new communication for a business partner that already has an active communication task.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Tasks: 
  
  Navigate to the relevant transaction or report where you can view existing business partner communications.
  Look for the task identified by "&1" and "&2" in the error message. This will give you the specific details