How To Fix EHPRC_RCS_TOOL419 - Running business partner communication exists for task "&1" (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_TOOL -

• Message number: 419

• Message text: Running business partner communication exists for task "&1" (&2)

What causes this issue?

The current task wants to start a business partner communication
process, but a communication process is already running for this
business partner, material/substance and compliance check.

System Response

The system does not create a second communication process for the same
business partner.

How to fix this error?

If you want to close the existing business partner communication
process, search for the communication process in your task management.
You can search using the material/substance, the business partner and
the compliance check values from the old task.
Open the task details and choose <LS>Cancel Process</>.
<ZH>Note:</> When you cancel the communication process, the system can
no longer process the response from the business partner that belongs to
this request.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_TOOL419 - Running business partner communication exists for task "&1" (&2) ?

  The SAP error message EHPRC_RCS_TOOL419 indicates that there is an existing business partner communication for a specific task. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) or related modules where business partner communications are managed.
  Cause:
  The error occurs when you attempt to perform an action that conflicts with an existing communication task for a business partner. This could happen if:
  
  A communication task is already in progress or has not been completed.
  There are multiple users trying to process the same task simultaneously.
  The system is trying to create a new communication for a business partner that already has an active communication task.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Tasks: 
  
  Navigate to the relevant transaction or report where you can view existing business partner communications.
  Look for the task identified by "&1" and "&2" in the error message. This will give you the specific details of the task that is causing the conflict.
  
  
  
  Complete or Cancel Existing Task:
  
  If the existing task is still in progress, you may need to complete it before starting a new one.
  If the task is no longer needed, consider canceling it to free up the business partner for new communications.
  
  
  
  User Locking:
  
  Ensure that no other users are currently processing the same task. If another user is working on it, you may need to wait until they complete their work.
  
  
  
  System Check:
  
  If you suspect that the system is not reflecting the current state of tasks correctly, you may need to perform a system check or consult with your SAP Basis team to ensure there are no underlying issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with business partner communications, such as BP (Business Partner) or specific EHS transactions.
  SAP Notes: Search for SAP Notes related to EHPRC_RCS_TOOL419 for any known issues or fixes.
  User Roles: Ensure that the user roles and authorizations are correctly set up to avoid conflicts in task processing.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.