How To Fix EHPRC_CPM_TOOL057 - Cannot determine the workstation application

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TOOL - Messages for Tools

• Message number: 057

• Message text: Cannot determine the workstation application

What causes this issue?

The workstation application is a mandatory entry when creating a
document. The application displays the document.
Due to one of the following reasons, no workstation application is
present:
Neither workstation application nor file name were transferred to the
create function. If the workstation application was not specified, it
can be determined by the extension of the file name from Customizing.
However, only if a file name was specified.
The workstation application cannot be determined with the extension of
the file name from Customizing. If you specify a file name, check in
Customizing for the workstation application whether the extension is
adjusted there.

System Response

Processing was aborted. The file was not stored in the DMS.

How to fix this error?

Enter either a workstation application or enter a file name that has an
extension maintained in Customizing for <LS>SAP Cross-Application
Components</> in the activity <LS>Define Workstation Application</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TOOL057 - Cannot determine the workstation application ?

  The SAP error message EHPRC_CPM_TOOL057 ("Cannot determine the workstation application") typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with the Chemical Product Management (CPM) tools. This error indicates that the system is unable to identify the appropriate application or tool that should be used for a specific workstation task.
  Causes:
  
  Configuration Issues: The workstation application may not be properly configured in the system settings.
  Missing Entries: There may be missing entries in the configuration tables that define the workstation applications.
  Authorization Problems: The user may not have the necessary authorizations to access the workstation application.
  System Updates: Recent updates or changes to the system may have affected the configuration or availability of the workstation application.
  Incorrect Parameters: The parameters or settings being used to call the workstation application may be incorrect or incomplete.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system (transaction codes like SPRO) and ensure that the workstation applications are correctly defined.
  Verify that the application is assigned to the correct workstation.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to access the workstation application. This can be checked in the user roles and profiles.
  
  
  
  Check for Missing Entries:
  
  Look for any missing entries in the relevant configuration tables (e.g., EHPRC_CPM_TOOL) that might define the workstation applications.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or notes related to the EHPRC module for any known issues or patches that might address this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to the EHPRC module and the specific error message. SAP Notes often contain fixes or workarounds for known issues.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error. Other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for the EHS module to understand the expected configuration and usage of workstation applications.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.