How To Fix EHPRC_CPM_TASK301 - Account group &1 does not allow the maintenance of contact persons

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 301

• Message text: Account group &1 does not allow the maintenance of contact persons

What causes this issue?

Account group &V1& does not allow the maintenance of contact persons
and cannot be used for only representatives.

System Response

The system does not create the only representative.

How to fix this error?

Use an account group where contact persons can be maintained.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK301 - Account group &1 does not allow the maintenance of contact persons ?

  The SAP error message EHPRC_CPM_TASK301 indicates that the account group specified (denoted by &1) does not permit the maintenance of contact persons. This typically occurs when you are trying to add or modify contact persons for a business partner or customer/vendor account that is configured in a way that restricts this functionality.
  
  Cause:
  
  Account Group Configuration: The account group associated with the business partner or customer/vendor is set up to disallow the maintenance of contact persons. This is a configuration setting in the SAP system.
  Business Partner Role: The specific role assigned to the business partner may not support contact persons.
  Authorization Issues: There may be authorization restrictions preventing the user from maintaining contact persons.
  
  
  Solution:
  
  
  Check Account Group Settings:
  
  Go to the transaction code OBD2 (for customer account groups) or OBD3 (for vendor account groups).
  Find the account group associated with the business partner or customer/vendor.
  Check the settings for "Contact Persons" and ensure that the option to