How To Fix EHPRC_CPM_TASK213 - Cannot escalate task &1; new severity &2 is not higher than old value &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 213

• Message text: Cannot escalate task &1; new severity &2 is not higher than old value &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK213 - Cannot escalate task &1; new severity &2 is not higher than old value &3 ?

  The SAP error message EHPRC_CPM_TASK213 indicates that there is an attempt to escalate a task in the Change Request Management (ChaRM) process, but the new severity level you are trying to assign is not higher than the current severity level of the task. This is a validation check to ensure that the escalation process is meaningful; you cannot escalate a task to a severity that is equal to or lower than its current severity.
  
  Cause:
  
  Severity Levels: The task has a defined severity level (e.g., low, medium, high), and the new severity level you are trying to set is not higher than the existing one.
  Incorrect Input: The user may have mistakenly selected a severity level that is the same or lower than the current one.
  System Configuration: There may be a misconfiguration in the severity levels defined in the system.
  
  
  Solution:
  
  Check Current Severity: Review the current severity level of the task. You can usually