How To Fix EHPRC_CPM_TASK144 - E-mail not sent to all recipients

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 144

• Message text: E-mail not sent to all recipients

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK144 - E-mail not sent to all recipients ?

  The SAP error message EHPRC_CPM_TASK144 indicates that an email was not sent to all intended recipients. This error can occur in various scenarios, particularly in the context of SAP's Environment, Health, and Safety (EHS) module or related workflows where notifications are expected to be sent via email.
  Possible Causes:
  
  Invalid Email Addresses: One or more of the email addresses in the recipient list may be invalid or incorrectly formatted.
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in the SAPconnect (SCOT) configuration.
  SMTP Server Issues: The SMTP server that SAP is configured to use may be down or misconfigured, preventing emails from being sent.
  Recipient Restrictions: Some recipients may have restrictions on receiving emails from the SAP system, such as being blocked or having a full mailbox.
  Missing Authorizations: The user or process attempting to send the email may not have the necessary authorizations to send emails to certain recipients.
  System Errors: There may be temporary system errors or issues with the email sending process.
  
  Solutions:
  
  Check Email Addresses: Verify that all email addresses in the recipient list are valid and correctly formatted.
  Review SAPconnect Configuration: Ensure that the SAPconnect settings (transaction SCOT) are correctly configured. Check the SMTP settings and ensure that the email server is reachable.
  Test SMTP Connection: Use transaction SOST to check the status of sent emails and see if there are any errors related to the SMTP server.
  Check for Blocked Recipients: Ensure that none of the recipients are blocked or have restrictions that prevent them from receiving emails.
  Review Authorizations: Check the authorizations of the user or process sending the email to ensure they have the necessary permissions.
  Monitor System Logs: Check the system logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  Retry Sending: If the issue was temporary, retry sending the email after addressing any identified problems.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SCOT: For configuring SAPconnect settings.
  SOST: To monitor the status of sent emails.
  SLG1: To view application logs for error messages.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring email settings and troubleshooting email issues.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the EHPRC_CPM_TASK144 error message.