How To Fix EHPRC_CPM_TASK098 - Error while generating the e-mail attachments

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 098

• Message text: Error while generating the e-mail attachments

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK098 - Error while generating the e-mail attachments ?

  The SAP error message EHPRC_CPM_TASK098, which indicates an error while generating email attachments, can arise from various causes. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system for email or document generation.
  Missing Authorizations: The user may not have the necessary authorizations to generate or send email attachments.
  File Size Limitations: The attachment being generated may exceed the maximum file size allowed by the system or email server.
  System Performance: High system load or performance issues may prevent the successful generation of attachments.
  Technical Errors: Bugs or issues in the underlying code or program that generates the email attachments.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for email and document generation in the SAP system. Ensure that all necessary parameters are correctly set.
  Check transaction codes like SCOT (SAPconnect) and SOST (Send Requests) for email configuration.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to generate and send email attachments. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  
  File Size Management:
  
  If the attachment is too large, consider reducing its size or splitting it into smaller parts. Check the system settings for maximum attachment size.
  
  
  
  Monitor System Performance:
  
  Check the system performance and load. If the system is under heavy load, consider scheduling the email generation during off-peak hours.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the program that generates the email attachments to identify any technical issues or exceptions being raised.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (SAPconnect), SOST (Send Requests), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to email configuration and document generation for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the EHPRC_CPM_TASK098 error effectively.