How To Fix EHPRC_CPM_TASK072 - User &1 is not the default user &2 for task category &3 in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 072

• Message text: User &1 is not the default user &2 for task category &3 in Customizing

What causes this issue?

In the Customizing activity <LS>Specify Task Categories and Tasks</>,
the default user &V2& has been specified for tasks of the task category
&V3&. The current user &V1& does not match the specified default user
&V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign the task to the user &V2&. However, if you want to allow another
processor for the task, you can keep the current user.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK072 - User &1 is not the default user &2 for task category &3 in Customizing ?

  The SAP error message EHPRC_CPM_TASK072 indicates that a user is not set as the default user for a specific task category in the Customizing settings of the SAP system. This error typically arises in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with task management and user assignments.
  Cause:
  The error occurs when:
  
  A user (User &1) is trying to perform a task that is assigned to a task category (Task Category &3) but is not set as the default user for that category.
  The system expects a specific user (User &2) to be the default user for the task category, and the current user does not meet this requirement.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Assignments:
  
  Go to the Customizing settings for the task category in question.
  Verify the default user assignment for the task category (Task Category &3).
  Ensure that the user (User &1) is assigned as the default user if they are supposed to perform the task.
  
  
  
  Change Default User:
  
  If User &1 should be the default user for the task category, you can change the default user in the Customizing settings.
  Navigate to the relevant configuration area in SAP where task categories are defined and update the default user accordingly.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to task management and user assignments in the EHS module to ensure that you are following the correct procedures.
  
  
  
  Authorization Check:
  
  Ensure that User &1 has the necessary authorizations to perform the tasks associated with the task category.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configurations and user assignments, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (SAP Project Reference Object) to access the Customizing settings.
  User Management: Familiarize yourself with user management and role assignments in SAP to ensure that users have the correct permissions.
  EHS Module: Understanding the specific configurations and functionalities of the EHS module can help in troubleshooting similar issues in the future.
  
  By following these steps, you should be able to resolve the error EHPRC_CPM_TASK072 and ensure that the correct user is assigned to the task category in question.