How To Fix EHPRC_CPM_TASK039 - Error while sending e-mail to &1 in task &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 039

• Message text: Error while sending e-mail to &1 in task &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK039 - Error while sending e-mail to &1 in task &2 ?

  The SAP error message EHPRC_CPM_TASK039 indicates that there was an issue while attempting to send an email to a specified recipient in a particular task. This error can occur in various scenarios, particularly in the context of SAP's Environment, Health, and Safety (EHS) or other modules that utilize email notifications.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect Email Address: The recipient's email address may be incorrectly formatted or invalid.
  SMTP Configuration Issues: There may be problems with the SMTP server configuration in the SAP system, preventing emails from being sent.
  Network Issues: Connectivity problems between the SAP system and the email server can lead to this error.
  Authorization Issues: The user or the system may lack the necessary permissions to send emails.
  Task Configuration: The specific task may not be properly configured to send emails, or there may be missing parameters.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Email Address: Verify that the email address specified in the task is correct and properly formatted.
  Review SMTP Settings:
  
  Go to transaction SCOT in SAP to check the SMTP configuration.
  Ensure that the SMTP server settings are correct and that the server is reachable.
  
  
  Test Email Sending: Use the SOST transaction to check the status of sent emails and see if there are any errors logged.
  Check Network Connectivity: Ensure that there are no network issues preventing the SAP system from reaching the email server.
  Review User Authorizations: Make sure that the user or the system has the necessary authorizations to send emails.
  Check Task Configuration: Review the configuration of the task in question to ensure that all required parameters for sending emails are correctly set.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SMTP Configuration
  SOST: Send Requests Overview
  SLG1: Application Log
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring email settings and troubleshooting email-related issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to email sending in your version of SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.