How To Fix EHPRC_CPM_TASK031 - No data carrier for task attachment found

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 031

• Message text: No data carrier for task attachment found

What causes this issue?

There is no value defined for the environment parameter
<ZH>TSK_DOCUMENT_CARRIER</> in the Customizing table <ZH>EHPRCC_ENV_CP
</>.

How to fix this error?

Define a value for the parameter <ZH>TSK_DOCUMENT_CARRIER</> in the
maintenance view <ZH>EHPRCV_ENV_CP</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK031 - No data carrier for task attachment found ?

  The SAP error message EHPRC_CPM_TASK031 ("No data carrier for task attachment found") typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with task attachments in the Compliance Management (CPM) area. This error indicates that the system is unable to find the necessary data carrier (such as a document or file) that is supposed to be attached to a specific task.
  Causes:
  
  Missing Attachments: The task may have been created without the necessary attachments, or the attachments may have been deleted or moved.
  Incorrect Configuration: There may be issues with the configuration of the document management system (DMS) or the way attachments are handled in the CPM module.
  Authorization Issues: The user may not have the necessary permissions to access the attachments or the data carrier.
  Data Corruption: There could be corruption in the database or in the specific task record that is preventing the attachment from being found.
  
  Solutions:
  
  Check Attachments: Verify if the task in question has the required attachments. If not, you may need to add them manually.
  Review Configuration: Ensure that the configuration settings for document management and task attachments in the EHS module are correctly set up.
  User Permissions: Check the user roles and authorizations to ensure that the user has the necessary permissions to view and manage attachments.
  Database Integrity: Run database consistency checks to identify and resolve any potential data corruption issues.
  Recreate the Task: If the task is corrupted and cannot be fixed, consider recreating the task and ensuring that all necessary attachments are included.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error code in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.