How To Fix EHPRC_CPM_GENERAL039 - Response code &1 is not assigned to a priority &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_GENERAL - General Messages

• Message number: 039

• Message text: Response code &1 is not assigned to a priority &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_GENERAL039 - Response code &1 is not assigned to a priority &2 ?

  The SAP error message EHPRC_CPM_GENERAL039 with the description "Response code &1 is not assigned to a priority &2" typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with compliance management or incident reporting.
  Cause:
  This error indicates that there is a mismatch or misconfiguration in the response codes and their associated priorities within the system. Specifically, it means that the response code you are trying to use (represented by &1) has not been properly assigned to the specified priority (represented by &2). This can happen due to:
  
  Configuration Issues: The response code may not have been set up correctly in the system.
  Missing Assignments: The response code might not be linked to any priority in the configuration settings.
  Data Entry Errors: There could be a typo or incorrect entry when trying to assign the response code to a priority.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for response codes and priorities in the SAP EHS module.
  Verify that the response code in question is defined in the system.
  
  
  
  Assign Response Code to Priority:
  
  If the response code exists but is not assigned to the specified priority, you will need to create or modify the assignment.
  Navigate to the relevant configuration area (usually found in the customizing settings under EHS) and ensure that the response code is linked to the correct priority.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to EHS configuration to ensure that you are following the correct procedures for assigning response codes to priorities.
  
  
  
  Test Changes:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and making adjustments, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or other relevant transaction codes specific to EHS to access the necessary settings.
  User Roles: Ensure that you have the appropriate permissions to make changes to the configuration settings.
  Testing Environment: If possible, make changes in a development or testing environment before applying them to the production system to avoid disruptions.
  
  By following these steps, you should be able to resolve the error message EHPRC_CPM_GENERAL039 and ensure that your response codes are correctly assigned to their respective priorities.