How To Fix EHPRC_CPM_GENERAL013 - Generation error on WWI server &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_GENERAL - General Messages

• Message number: 013

• Message text: Generation error on WWI server &1 &2 &3 &4

What causes this issue?

A generation error occurred on the WWI server &V1&.
&V2& &V3& &V4&

System Response

Generation was completed.

How to fix this error?

For more information about the failure, see the log entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_GENERAL013 - Generation error on WWI server &1 &2 &3 &4 ?

  The SAP error message EHPRC_CPM_GENERAL013 indicates a generation error on the WWI (Word Wide Integration) server. This error typically occurs when there is an issue with the generation of documents or reports that are supposed to be created using WWI. The parameters &1, &2, &3, and &4 usually provide additional context about the error, such as the specific document type, the WWI server, or other relevant identifiers.
  Causes:
  
  Configuration Issues: Incorrect configuration of the WWI server or the document templates can lead to generation errors.
  Template Errors: The document template being used may have errors or may not be compatible with the data being processed.
  Data Issues: Missing or incorrect data in the SAP system that is required for document generation.
  WWI Server Issues: The WWI server may not be running, may be misconfigured, or may have encountered an internal error.
  Network Issues: Connectivity problems between the SAP system and the WWI server can also cause this error.
  
  Solutions:
  
  Check WWI Server Status: Ensure that the WWI server is running and properly configured. You can check the server status in the SAP system.
  Review Configuration: Verify the configuration settings for the WWI server and ensure that they are correct. This includes checking the WWI server settings in transaction SPRO.
  Examine Document Templates: Review the document templates being used for any errors or inconsistencies. Make sure they are compatible with the data being processed.
  Validate Data: Check the data being used for document generation to ensure that all required fields are populated and correct.
  Check Logs: Look at the WWI server logs for any additional error messages or information that can help diagnose the issue.
  Network Connectivity: Ensure that there are no network issues preventing communication between the SAP system and the WWI server.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWWI (WWI Administration) to manage and monitor the WWI server.
  Documentation: Refer to SAP documentation for WWI and EHPRC (Environmental Health and Safety) for detailed configuration and troubleshooting steps.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with the error message details and any relevant logs.