How To Fix EHPRC_CPM_EXP_IMDS021 - RFC communication failure

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_EXP_IMDS - Messages Export - IMDS Integration

• Message number: 021

• Message text: RFC communication failure

What causes this issue?

A communication error occurred while calling function &V1& for
destination &V2&. Details:
&V3&&V4&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try again later.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_EXP_IMDS021 - RFC communication failure ?

  The SAP error message EHPRC_CPM_EXP_IMDS021, which indicates an RFC (Remote Function Call) communication failure, typically arises in the context of SAP's Environmental Health and Safety (EHS) module, particularly when dealing with the International Material Data System (IMDS) integration.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the IMDS server.
  RFC Destination Configuration: The RFC destination used for the communication may not be configured correctly or may be inactive.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to access the IMDS.
  System Downtime: The IMDS service may be temporarily down or undergoing maintenance.
  Firewall Restrictions: Firewalls may be blocking the communication between the SAP system and the IMDS server.
  Incorrect Parameters: Incorrect parameters or settings in the RFC call can lead to communication failures.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the IMDS server is stable and operational. You can use tools like ping or traceroute to diagnose connectivity issues.
  Verify RFC Destination:
  
  Go to transaction SM59 in SAP.
  Check the configuration of the RFC destination used for IMDS.
  Test the connection to ensure it is working properly.
  
  
  Review Authorizations: Ensure that the user credentials used for the RFC connection have the necessary authorizations to access the IMDS.
  Check IMDS Status: Verify if the IMDS service is up and running. You may need to contact the IMDS support team if the service is down.
  Firewall Settings: Check the firewall settings to ensure that they are not blocking the required ports for RFC communication.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  Parameter Validation: Ensure that all parameters being passed in the RFC call are correct and valid.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the SAP EHS and IMDS integration documentation for any specific configuration or setup requirements.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the RFC communication failure associated with the EHPRC_CPM_EXP_IMDS021 error message.