How To Fix EHPRC_CPM_CONTENT035 - Communication with content provider failed

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_CONTENT - Messages for Content Provider Interface

• Message number: 035

• Message text: Communication with content provider failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_CONTENT035 - Communication with content provider failed ?

  The SAP error message EHPRC_CPM_CONTENT035 indicates that there is a communication issue between the SAP system and the content provider. This error typically arises in scenarios where the SAP system is trying to access or retrieve content from an external content provider, such as a document management system or a third-party service.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the content provider.
  Configuration Errors: Incorrect configuration settings in the SAP system or the content provider can lead to communication failures.
  Authentication Problems: Issues with user credentials or authentication methods can prevent successful communication.
  Service Availability: The content provider service may be down or unavailable at the time of the request.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the SAP system and the content provider.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the content provider. You can use tools like ping or traceroute to test connectivity.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and the content provider. Ensure that URLs, ports, and other parameters are correctly set.
  Validate Authentication: Check the credentials being used for authentication. Ensure that they are correct and that the user has the necessary permissions.
  Check Service Status: Confirm that the content provider service is up and running. If it is down, you may need to wait until it is restored.
  Review Firewall Settings: Ensure that any firewalls or security settings are configured to allow communication between the SAP system and the content provider.
  Check Logs: Review the SAP application logs and any logs from the content provider for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the official SAP documentation for the specific content provider you are using to ensure that all integration steps have been followed correctly.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or the support team for the content provider for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the communication issue indicated by the error message EHPRC_CPM_CONTENT035.