How To Fix EHPRC_CPM_CONTENT016 - No requests sent to provider

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_CONTENT - Messages for Content Provider Interface

• Message number: 016

• Message text: No requests sent to provider

What causes this issue?

Requests are resent by default only for tasks that failed externally due
to, for example, a connection failure.
Requests are not resent for tasks that fail internally (XML request
generation failed) and for tasks that receive a valid response with no
matches, or one or more matches.
Tasks that failed externally are marked with a red flag icon in the
<LS>Result</> column.

System Response

No requests were sent to the content provider.

How to fix this error?

If you want to resend requests for tasks, modify the tasks by doing one
of the following:
Type in the manufacturer and part number in the editable fields of the
result list.
Select one of the matches if the response returned more than one.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_CONTENT016 - No requests sent to provider ?

  The SAP error message EHPRC_CPM_CONTENT016 with the description "No requests sent to provider" typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with the Content Provider Management (CPM) functionality. This error indicates that the system did not send any requests to the content provider, which can be due to various reasons.
  Causes:
  
  Configuration Issues: The content provider may not be properly configured in the system. This includes missing or incorrect settings in the provider configuration.
  No Data to Process: There may be no relevant data or requests available for processing. This can happen if the selection criteria for the requests are too restrictive or if there are no pending requests.
  Authorization Issues: The user may not have the necessary authorizations to send requests to the content provider.
  System Errors: There could be underlying system issues or bugs that prevent the requests from being sent.
  Network Issues: If the content provider is external, network connectivity issues could prevent requests from being sent.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the content provider in the SAP system. Ensure that all necessary parameters are correctly set up.
  Review Data: Check if there are any requests available to be sent. You may need to adjust the selection criteria or ensure that there are pending requests in the system.
  User Authorizations: Ensure that the user has the appropriate authorizations to perform the action. You may need to consult with your SAP security team to verify this.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Network Connectivity: If applicable, check the network connection to the content provider to ensure that it is operational.
  SAP Notes: Search for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for logs related to the error.
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review the official SAP documentation for the EHS module and Content Provider Management for more insights into configuration and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.