How To Fix EHPRC_CPM_CHECK137 - Enter uses or request use information from customers for material &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_CHECK - Messages for Checks

• Message number: 137

• Message text: Enter uses or request use information from customers for material &1

What causes this issue?

The material assessment indicated that uses must be maintained and
checked with your customers to continue with the next steps in the
process. Although the product is REACH relevant, use information has not
been collected or maintained. The system cannot start the subsequent
REACH registration steps until the use information is maintained and
collected.

System Response

Depending on your Customizing settings, the system sets the check result
and creates a task. The default setting is an error with a task.
The subsequent REACH registration steps cannot be started until use
information is maintained and collected.

How to fix this error?

Enter standard uses or start a customer request to gather information
about your customers' uses.

Procedure for System Administrators

INCLUDE EHPRC_CPM_CHECK OBJECT DOKU ID TX
Check 137

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_CHECK137 - Enter uses or request use information from customers for material &1 ?

  The SAP error message EHPRC_CPM_CHECK137 typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with product compliance management. This error indicates that the system requires the entry of use or request use information for a specific material, denoted by &1 in the error message.
  Cause:
  The error is triggered when:
  
  Missing Use Information: The material in question does not have the necessary use or request use information defined in the system.
  Compliance Requirements: The system is configured to enforce compliance checks, and the absence of this information violates those checks.
  Data Inconsistency: There may be inconsistencies or missing data in the material master or related records.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Material Master Data:
  
  Go to the material master record for the material indicated by &1.
  Ensure that the use or request use information is properly maintained in the relevant views (e.g., Basic Data, EHS data).
  
  
  
  Enter Use Information:
  
  If the use information is missing, you will need to enter it. This can typically be done in the EHS data section of the material master.
  Navigate to the appropriate tab (e.g., "Use Information") and fill in the required fields.
  
  
  
  Review Compliance Settings:
  
  Check the compliance settings in your SAP system to ensure that they are configured correctly and that the necessary data is being captured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on entering use information for materials in the EHS module.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above, consider reaching out to SAP support for further assistance, especially if this is a recurring issue or if you suspect a system bug.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material) or MM03 (Display Material) to access and modify material master data.
  EHS Configuration: Familiarize yourself with the configuration settings for the EHS module, as these can impact how data is managed and what is required for compliance.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to material master data.
  
  By following these steps, you should be able to resolve the EHPRC_CPM_CHECK137 error and ensure that the required use information for the material is correctly entered in the system.