How To Fix EHPRC_ACP017 - Supplier response with technical key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_ACP -

• Message number: 017

• Message text: Supplier response with technical key &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_ACP017 - Supplier response with technical key &1 does not exist ?

  The SAP error message EHPRC_ACP017 indicates that a supplier response with the specified technical key does not exist in the system. This error typically occurs in the context of Supplier Relationship Management (SRM) or in the handling of supplier responses in procurement processes.
  Cause:
  
  Non-Existent Record: The technical key provided in the error message refers to a supplier response that has either been deleted or never existed in the system.
  Data Entry Error: There may be a typo or incorrect entry when trying to access the supplier response.
  System Configuration Issues: There could be issues with the configuration of the supplier response management module.
  Authorization Issues: The user may not have the necessary permissions to view the supplier response.
  
  Solution:
  
  Verify the Technical Key: Check the technical key mentioned in the error message to ensure it is correct. Look for any typos or formatting issues.
  Check Database Entries: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., EHPRC_ACP) to see if the supplier response exists.
  Review Deletion Logs: If the response was deleted, check the deletion logs or audit trails to confirm this.
  Consult with IT Support: If the record should exist but does not, consult with your IT support team to investigate potential data integrity issues or system errors.
  Check User Authorizations: Ensure that the user has the necessary authorizations to access supplier responses. This can be checked in the user roles and authorizations settings.
  Recreate the Supplier Response: If the supplier response is indeed missing and cannot be recovered, you may need to recreate it based on the original data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), or other related codes depending on your specific SAP module.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Review the SAP documentation for Supplier Relationship Management (SRM) or the specific module you are working with to understand the expected behavior and data flow.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to SAP support for further assistance.