How To Fix EHFND_INT_COMN035 - Don't sell item &3. No compliance information exists. Request initiated.

SAP Error Message - Details

• Message type: E = Error

• Message class: EHFND_INT_COMN - Common Integration Messages

• Message number: 035

• Message text: Don't sell item &3. No compliance information exists. Request initiated.

What causes this issue?

Material &v1& in item &v3& is marked as compliance relevant. However, no
corresponding compliance view of the material master exists. Material
&V1& cannot be sold in &V2&.

System Response

The compliance status of item &v3& is set to <LS>Blocked - Not
Marketable</>.
A compliance request has been created asking the person responsible to
perform a compliance check.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For more information about the request, contact your product stewardship
specialist or open the <LS>Product Compliance Information</> app.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHFND_INT_COMN035 - Don't sell item &3. No compliance information exists. Request initiated. ?

  The SAP error message EHFND_INT_COMN035 indicates that a specific item cannot be sold because there is no compliance information available for it. This error typically arises in the context of compliance management, where certain items must meet regulatory or internal compliance requirements before they can be sold.
  Cause:
  
  Missing Compliance Data: The item in question does not have the necessary compliance information (e.g., safety data sheets, regulatory approvals) associated with it in the system.
  Configuration Issues: There may be issues with the configuration of compliance management settings in SAP.
  Item Master Data: The item master data may not be fully maintained, leading to missing compliance information.
  Compliance Regulations: The item may fall under specific regulations that require compliance checks before sales can occur.
  
  Solution:
  
  
  Check Compliance Information:
  
  Navigate to the item master data in SAP and verify if the compliance information is filled out correctly.
  Ensure that all required compliance documents and data are uploaded and maintained.
  
  
  
  Update Compliance Data:
  
  If compliance information is missing, gather the necessary documentation and update the item master data accordingly.
  This may involve working with regulatory affairs or compliance teams to ensure that all required information is available.
  
  
  
  Review Configuration:
  
  Check the configuration settings for compliance management in SAP. Ensure that the system is set up to handle compliance checks appropriately.
  Consult with your SAP Basis or configuration team if you suspect there are issues with the setup.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on compliance management and how to maintain compliance data for items.
  
  
  
  Testing:
  
  After updating the compliance information, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  User Training:
  
  Ensure that users involved in maintaining item data are trained on the importance of compliance information and how to properly enter it into the system.
  
  
  
  Related Information:
  
  SAP Modules: This error is often related to modules such as SAP EHS (Environment, Health, and Safety) or SAP GRC (Governance, Risk, and Compliance).
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing compliance data, such as C223 for maintaining compliance information.
  Regulatory Requirements: Stay updated on the regulatory requirements that apply to your industry, as these can change and may affect compliance data needs.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.