How To Fix EHFND_INT_COMN031 - Restrictions apply for selling of item &3. An approval is requested.

SAP Error Message - Details

• Message type: E = Error

• Message class: EHFND_INT_COMN - Common Integration Messages

• Message number: 031

• Message text: Restrictions apply for selling of item &3. An approval is requested.

What causes this issue?

Material &V1& in document item &V3& cannot be sold in &V2& because the
assessment against compliance regulations has been negative. An approval
from the responsible person is required.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Open the <LS>Product Compliance Information </>app to find additional
information.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHFND_INT_COMN031 - Restrictions apply for selling of item &3. An approval is requested. ?

  The SAP error message EHFND_INT_COMN031 indicates that there are restrictions in place for selling a specific item, and an approval is required before proceeding with the sale. This message typically arises in the context of compliance, regulatory, or internal business rules that govern the sale of certain products or services.
  Cause:
  
  Compliance Restrictions: The item may be subject to legal or regulatory restrictions that require approval before it can be sold.
  Internal Policies: The organization may have internal policies that restrict the sale of certain items without prior approval.
  Customer-Specific Restrictions: There may be restrictions based on the customer’s profile or contract terms that necessitate approval for selling specific items.
  Item Status: The item may be flagged as inactive, discontinued, or under review, which can trigger this message.
  
  Solution:
  
  Check Item Status: Verify the status of the item in the system. Ensure that it is active and available for sale.
  Review Compliance Rules: Consult with the compliance or legal department to understand the specific restrictions that apply to the item.
  Obtain Approval: If the item requires approval for sale, follow the internal process to obtain the necessary approvals. This may involve submitting a request to a manager or compliance officer.
  Update Customer Information: If the restriction is customer-specific, ensure that the customer’s profile is up to date and that any necessary agreements are in place.
  Consult Documentation: Review any relevant documentation or guidelines related to the sale of restricted items within your organization.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like VA01 for sales orders) to check the item details or customer information.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Roles: Ensure that the user attempting to sell the item has the appropriate roles and permissions to request approvals.
  Training: Consider training for users on compliance and internal policies regarding restricted items to prevent future occurrences of this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.