How To Fix EH2061 - Disconnection order &1 not properly retrieved; contact SAP for assistance

SAP Error Message - Details

• Message type: E = Error

• Message class: EH2 - Additional Messages for Disconenction/Reconnection

• Message number: 061

• Message text: Disconnection order &1 not properly retrieved; contact SAP for assistance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH2061 - Disconnection order &1 not properly retrieved; contact SAP for assistance ?

  The SAP error message EH2061 indicates that there is an issue with retrieving a disconnection order in the system. This error typically arises in the context of utilities management, particularly when dealing with disconnection orders for services like electricity, water, or gas.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the database or missing entries related to the disconnection order.
  Authorization Issues: The user may not have the necessary permissions to access the disconnection order.
  System Configuration: There could be configuration issues in the SAP system that prevent the proper retrieval of the order.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  
  Check Data Consistency: Verify the integrity of the data related to the disconnection order. This may involve checking the database for missing or corrupted entries.
  User Authorization: Ensure that the user has the appropriate authorizations to access the disconnection order. This can be checked in the user roles and profiles.
  Review Configuration: Check the configuration settings in the SAP system related to disconnection orders. Ensure that all necessary settings are correctly configured.
  Consult Logs: Look at the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance. Provide them with the error message and any relevant details about the situation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE37 (Function Modules), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to error EH2061 in the SAP Support Portal. There may be specific patches or updates that address this issue.
  Documentation: Review the documentation for the specific module you are working with (e.g., IS-U for Utilities) to understand how disconnection orders are managed and any prerequisites for their retrieval.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the EH2061 error message.