How To Fix EH424 - Device &2 is not affected by a disconnection on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 424

• Message text: Device &2 is not affected by a disconnection on &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH424 - Device &2 is not affected by a disconnection on &1 ?

  The SAP error message EH424 indicates that a specific device (denoted as &2) is not affected by a disconnection event on another device or system (denoted as &1). This message typically arises in the context of SAP's Plant Maintenance (PM) or Asset Management modules, where devices and their connections are managed.
  Cause:
  The error message EH424 can occur due to several reasons:
  
  Incorrect Configuration: The device configuration may not be set up correctly, leading to a misunderstanding of the relationships between devices.
  Logical Disconnection: The system may be trying to disconnect a device that is not logically connected to the one specified, hence the error.
  Data Integrity Issues: There may be inconsistencies in the master data or the connection data of the devices involved.
  System Limitations: The system may have limitations on how certain devices can be disconnected based on their status or configuration.
  
  Solution:
  To resolve the EH424 error, consider the following steps:
  
  Check Device Configuration: Verify the configuration of both devices involved. Ensure that the device you are trying to disconnect is indeed connected to the other device.
  Review Connection Data: Look into the connection data for both devices to confirm that they are set up correctly and that the disconnection is valid.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the master data related to the devices.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing device connections and disconnections.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system limitation or bug.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IL01 (Create Functional Location), IL02 (Change Functional Location), and IL03 (Display Functional Location) to manage device connections.
  SAP Notes: Search for SAP Notes related to EH424 for any patches or updates that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the EH424 error effectively.