How To Fix EG808 - Not all devices of device group are certified

EG808 - Overview

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 808

• Message text: Not all devices of device group are certified

What causes this issue?

There is at least one device in this device group that is excluded from
certification. Only devices that can be certified are displayed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

EG808 - Details

• The SAP error message EG808, which states "Not all devices of device group are certified," typically occurs in the context of SAP's mobile solutions, particularly when dealing with device management and mobile applications. This error indicates that one or more devices in a specified device group do not meet the certification requirements set by SAP.
  
  Cause:
  
  Device Certification: SAP has specific certification requirements for devices that are used with its mobile applications. If a device in the group does not meet these requirements, the error will be triggered.
  Device Group Configuration: The device group may include devices that are not officially supported or certified by SAP for the specific application or functionality being used.
  Version Mismatch: The version of the mobile application or the underlying operating system on the device may not be compatible with the certified versions required by SAP.
  Policy Settings: There may be specific policies or settings in the SAP Mobile Platform