How To Fix EG777 - You cannot undo the inspection

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 777

• Message text: You cannot undo the inspection

What causes this issue?

The lot has already undergone inspection. You can no longer undo the
entries for lot success (passed or failed) or for the due year.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG777 - You cannot undo the inspection ?

  The SAP error message EG777, which states "You cannot undo the inspection," typically occurs in the context of quality management processes within SAP. This error indicates that an attempt was made to reverse or undo an inspection lot that cannot be undone due to certain conditions or statuses associated with the inspection lot.
  Causes of EG777
  
  
  Inspection Lot Status: The inspection lot may be in a status that does not allow for reversal. For example, if the inspection lot has already been posted to stock or has been used in a subsequent process, it cannot be undone.
  
  
  Usage Decision: If a usage decision has already been made for the inspection lot, it may prevent any further changes or reversals.
  
  
  Document Flow: If there are subsequent documents (like goods movements or production orders) that depend on the inspection lot, it may lock the ability to undo the inspection.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the undo operation.
  
  
  Solutions to EG777
  
  
  Check Inspection Lot Status: Review the status of the inspection lot in the system. If it is in a status that does not allow for undoing, you may need to take alternative actions, such as creating a new inspection lot or adjusting the existing one.
  
  
  Review Usage Decision: If a usage decision has been made, you may need to reverse that decision first, if possible. This can sometimes be done through the transaction code QA11 (Change Usage Decision).
  
  
  Check Document Flow: Investigate if there are any dependent documents that are preventing the undo operation. You may need to cancel or reverse those documents first.
  
  
  Consult with a Supervisor: If you suspect that authorization issues are at play, consult with your supervisor or SAP security team to ensure you have the necessary permissions.
  
  
  SAP Notes and Support: If the issue persists, check for any relevant SAP Notes that may address this specific error. You can also reach out to SAP support for further assistance.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), QA03 (Display Inspection Lot), and QA11 (Change Usage Decision).
  
  
  Quality Management Configuration: Understanding the configuration settings in the Quality Management module can help in troubleshooting issues related to inspection lots.
  
  
  Documentation: Review SAP documentation or user manuals related to Quality Management for more detailed procedures and guidelines.
  
  
  By following these steps, you should be able to identify the cause of the EG777 error and take appropriate actions to resolve it.