How To Fix EG699 - Service orders or notifications are bundled at &1

EG699 - Overview

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 699

• Message text: Service orders or notifications are bundled at &1

What causes this issue?

Means that service orders or notifications are bundled at &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EG699 - Details

• The SAP error message EG699 indicates that service orders or notifications are bundled at a specific level, which can prevent certain operations from being performed on them. This error typically arises in the context of service management, where multiple service orders or notifications are grouped together for processing.
  
  Cause:
  The error message EG699 usually occurs due to the following reasons:
  
  Bundling of Service Orders/Notifications: The system has bundled multiple service orders or notifications together, and the operation you are trying to perform is not allowed on bundled items.
  Configuration Settings: The bundling behavior may be influenced by specific configuration settings in the SAP system, which dictate how service orders and notifications are processed.
  Status of Orders/Notifications: The status of the bundled service orders or notifications may not allow for the action you are attempting to perform.
  
  
  Solution:
  To resolve the EG699 error, you can consider the following steps:
  
  
  Check Bundling Settings: Review the configuration settings related to service