How To Fix EG696 - No entry in Customizing for lot procedure/certification

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 696

• Message text: No entry in Customizing for lot procedure/certification

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter data as required in Customizing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG696 - No entry in Customizing for lot procedure/certification ?

  The SAP error message EG696 "No entry in Customizing for lot procedure/certification" typically occurs in the context of Quality Management (QM) when the system cannot find the necessary configuration for a specific lot procedure or certification process. This error can arise during various processes, such as when creating inspection lots or during the usage of quality notifications.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Customizing Entries: The required customizing settings for the lot procedure or certification are not defined in the system.
  Incorrect Configuration: The configuration might be set up incorrectly, leading to the system being unable to find the appropriate entries.
  Missing Master Data: The relevant master data (like material master or vendor master) may not have the necessary quality management settings.
  
  Solution:
  To resolve the EG696 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to Quality Management > Quality Planning > Inspection Planning > Lot Procedure.
  Ensure that the lot procedures and certifications are correctly defined for the relevant materials or processes.
  
  
  
  Define Lot Procedures:
  
  If no entries exist, you may need to create new entries for the lot procedures that are relevant to your business processes.
  Make sure to assign the correct lot procedure to the materials or inspection types that are generating the error.
  
  
  
  Check Material Master Data:
  
  Use transaction code MM03 to display the material master data.
  Ensure that the quality management views are properly maintained and that the relevant lot procedure is assigned.
  
  
  
  Review Inspection Types:
  
  Check the inspection types associated with the materials and ensure they are configured correctly in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files for additional guidance on configuring lot procedures and certifications.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO (Customizing Implementation Guide)
  MM03 (Display Material Master)
  QA01 (Create Inspection Lot)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  
  
  User Roles: Ensure that the user has the necessary authorizations to access and modify the customizing settings.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Quality Management to further investigate the issue.