How To Fix EG687 - You have selected the city field

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 687

• Message text: You have selected the city field

What causes this issue?

You have selected the <LS>Determine city</> (<DS:DE.KZ_ORT>Determine
city for periodic replacement list</>) field.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG687 - You have selected the city field ?

  The SAP error message EG687 typically indicates that there is an issue related to the city field in a specific context, often when dealing with address data in SAP. This error can arise in various scenarios, such as during data entry, data validation, or when processing transactions that involve address information.
  Cause:
  
  Invalid City Name: The city name entered may not be recognized by the system, possibly due to spelling errors or the city not being in the master data.
  Missing Data: The city field may be required but left blank or not filled out correctly.
  Configuration Issues: There may be issues with the configuration of address data in the system, such as missing entries in the relevant tables.
  Data Consistency: The city field may not match the expected format or may not be consistent with other related fields (like country or region).
  
  Solution:
  
  Check Input: Verify that the city name is spelled correctly and matches the expected format. Ensure that it exists in the master data.
  Complete Required Fields: Ensure that all required fields related to the address are filled out correctly, including country and postal code.
  Review Configuration: Check the configuration settings in the SAP system related to address management. Ensure that the necessary entries exist in the relevant tables (e.g., T005 for countries).
  Data Validation: Use transaction codes like SE11 to check the data dictionary for the relevant tables and ensure that the city field is correctly defined.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it appears.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), or others that may help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the necessary permissions to enter or modify address data in the system.
  
  By following these steps, you should be able to identify and resolve the issue related to the EG687 error message in SAP.