How To Fix EG621 - Internal: error during determ. of PM plant for device with equip. no. &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 621

• Message text: Internal: error during determ. of PM plant for device with equip. no. &1

What causes this issue?

An error occurred during determination of the maintenance plant for the
specified device.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX
&sys_admin&
Maintain plant determination.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG621 - Internal: error during determ. of PM plant for device with equip. no. &1 ?

  The SAP error message EG621 ("Internal: error during determination of PM plant for device with equip. no. &1") typically occurs in the context of Plant Maintenance (PM) when the system encounters an issue while trying to determine the relevant plant for a piece of equipment. This can happen due to various reasons, including configuration issues, missing data, or inconsistencies in the master data.
  Causes:
  
  Missing or Incomplete Data: The equipment master record may be missing essential information, such as the plant assignment or the location.
  Configuration Issues: There may be issues in the configuration of the PM module, particularly in the settings related to equipment and plant assignment.
  Authorization Issues: The user may not have the necessary authorizations to access the equipment data.
  System Bugs: There could be a bug in the SAP system that is causing the error during the determination process.
  Data Inconsistencies: There may be inconsistencies in the data related to the equipment or the plant.
  
  Solutions:
  
  Check Equipment Master Data: Verify that the equipment master record has all the necessary information, including the correct plant assignment. You can do this by navigating to the equipment master record (transaction code IE03).
  Review Configuration Settings: Ensure that the configuration settings for the PM module are correctly set up. This includes checking the settings for plant assignment and equipment categories.
  Check Authorizations: Ensure that the user has the necessary authorizations to view and manage the equipment data.
  Debugging: If you have access to technical resources, you may want to debug the process to identify the exact point of failure in the determination logic.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  IE03: Display Equipment
  OIK1: Configuration for PM Plant Assignment
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal using keywords related to the error message.
  Documentation: Review the SAP documentation for Plant Maintenance to understand the configuration and data requirements better.
  
  By following these steps, you should be able to identify and resolve the issue causing the EG621 error message in SAP.