How To Fix EG412 - Internal device category &2 not permitted for division category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 412

• Message text: Internal device category &2 not permitted for division category &1

What causes this issue?

You have specified an invalid basic device category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The combination of the selected basic device category and the specified
division category does not exist in table TE263.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG412 - Internal device category &2 not permitted for division category &1 ?

  The SAP error message EG412 indicates that there is a mismatch between the internal device category and the division category in the system. This error typically arises in the context of asset accounting or when dealing with internal orders, where specific configurations are required for different divisions and device categories.
  Cause:
  The error occurs when:
  
  The internal device category specified in the transaction is not allowed for the division category being used.
  There may be configuration settings in the system that restrict certain device categories to specific divisions.
  The configuration in the Customizing settings (transaction code SPRO) may not be aligned with the data being processed.
  
  Solution:
  To resolve the EG412 error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Go to the Customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant area for Asset Accounting or Internal Orders.
  Check the configuration for device categories and division categories to ensure that the internal device category you are trying to use is permitted for the specified division.
  
  
  
  Review Master Data:
  
  Check the master data for the asset or order in question. Ensure that the internal device category is correctly assigned and that it matches the division category.
  If necessary, update the master data to reflect the correct categories.
  
  
  
  Consult Documentation:
  
  Review any documentation or guidelines provided by your organization regarding the use of device categories and division categories. There may be specific rules or restrictions in place.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration or master data adjustments, consider reaching out to SAP support for further assistance. They may provide insights into any known issues or additional configuration requirements.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO: Customizing settings
  OAOA: Configuration for Asset Accounting
  OIOA: Configuration for Internal Orders
  
  
  
  Documentation:
  
  SAP Help Portal: Look for documentation related to Asset Accounting and Internal Orders for more detailed information on device categories and division categories.
  
  
  
  User Forums:
  
  Consider checking SAP community forums or user groups for discussions related to the EG412 error, as other users may have encountered and resolved similar issues.
  
  
  
  By following these steps, you should be able to identify the cause of the EG412 error and implement a solution to resolve it.