How To Fix EG395 - Internal: error reading master data for &1 with equipment number &2

EG395 - Overview

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 395

• Message text: Internal: error reading master data for &1 with equipment number &2

What causes this issue?

device.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG395 - Internal: error reading master data for &1 with equipment number &2 ?

  The SAP error message EG395 indicates an internal error when the system is trying to read master data for a specific equipment number. This error can occur in various scenarios, particularly when dealing with equipment master data in the SAP Plant Maintenance (PM) module or similar areas.
  
  Cause:
  
  Data Corruption: The master data for the specified equipment number may be corrupted or incomplete.
  Database Issues: There could be issues with the database, such as locks, inconsistencies, or connectivity problems.
  Authorization Issues: The user may not have the necessary authorizations to access the master data for the specified equipment.
  
  Configuration Issues: There may be configuration problems in the system that prevent proper access to the master data.
  Program Errors: There could be bugs or errors in the custom code or standard SAP programs that are being executed.
  
  
  Solution:
  
  Check Data Integrity: Verify the integrity of the master data for the specified equipment number. You can do this by checking