How To Fix EG108 - You can only enter device info records or complete devices

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 108

• Message text: You can only enter device info records or complete devices

What causes this issue?

The device group contains both device info records and complete
devices. This does not make sense.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG108 - You can only enter device info records or complete devices ?

  The SAP error message EG108 ("You can only enter device info records or complete devices") typically occurs in the context of device management within SAP, particularly when dealing with device information records (DIRs) or complete devices in the SAP IS-U (Industry Solution for Utilities) module. This error indicates that the system expects either a device info record or a complete device entry, but the input does not meet these criteria.
  Cause:
  
  Incorrect Entry Type: The user may be trying to enter a record that is neither a device info record nor a complete device. This could happen if the user is attempting to create or modify a record that is not properly defined in the system.
  Missing Data: Required fields or data may be missing, leading the system to reject the entry.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the types of entries that can be made.
  
  Solution:
  
  Check Entry Type: Ensure that you are entering a valid device info record or a complete device. Verify that the record type you are trying to create or modify is appropriate for the context.
  Review Required Fields: Make sure all mandatory fields are filled out correctly. Check for any missing or incorrectly formatted data.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific transaction or process you are working with.
  System Configuration: If you suspect a configuration issue, consult with your SAP Basis or IS-U configuration team to ensure that the system settings allow for the type of entry you are trying to make.
  Transaction Codes: Use the appropriate transaction codes for creating or managing device info records (e.g., transaction code EAM or similar) to ensure you are in the correct module.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.
  User Authorization: Ensure that you have the necessary authorizations to create or modify device info records or complete devices in the system.
  Training and Support: If you are unfamiliar with the process, consider seeking training or support from your organization's SAP support team or consulting with an SAP expert.
  
  By following these steps, you should be able to identify the cause of the EG108 error and implement a solution to resolve it.