How To Fix EG053 - More than one device was found with the data entered

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 053

• Message text: More than one device was found with the data entered

What causes this issue?

You have entered data for a device search.

System Response

Several devices were found with the data you entered. It is not
possible to make a selection.

How to fix this error?

Check and correct your entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG053 - More than one device was found with the data entered ?

  The SAP error message EG053 ("More than one device was found with the data entered") typically occurs when you are trying to perform an operation related to a device (such as a printer or a piece of equipment) and the system finds multiple devices that match the criteria you have entered. This can happen in various contexts, such as when printing or when trying to access specific equipment in the system.
  Cause:
  
  Ambiguous Input: The input data you provided (like device name, ID, or other identifiers) is not specific enough, leading to multiple matches in the system.
  Duplicate Entries: There may be multiple devices in the system with similar or identical identifiers.
  Configuration Issues: The system may not be properly configured to distinguish between devices, especially if they are set up similarly.
  
  Solution:
  
  Refine Your Input: Make your search criteria more specific. Instead of using partial names or IDs, try to use the full and exact identifiers for the device you are trying to access.
  Check for Duplicates: Review the list of devices in the system to identify if there are indeed multiple entries that match your input. You can do this by navigating to the relevant transaction or using the device management tools in SAP.
  Use Unique Identifiers: If possible, use unique identifiers (like serial numbers or specific model numbers) that can help the system pinpoint the exact device you are referring to.
  Consult with IT or SAP Admin: If you are unable to resolve the issue, it may be helpful to consult with your IT department or SAP administrator. They can check the configuration and data integrity in the system to ensure that there are no underlying issues causing the ambiguity.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to device management (like SPAD for printer administration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for guidance on device management and troubleshooting common errors.
  
  By following these steps, you should be able to resolve the EG053 error and successfully access the desired device in SAP.