How To Fix EEWMSERVICE402 - The orders were removed from the hierarchy -> Reselect

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 402

• Message text: The orders were removed from the hierarchy -> Reselect

What causes this issue?

The selected orders were removed from the order hierarchy.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reselect the order hierarchy to display the changes.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE402 - The orders were removed from the hierarchy -> Reselect ?

  The SAP error message EEWMSERVICE402 indicates that certain orders have been removed from the hierarchy, and the system is prompting you to reselect or refresh the data. This error typically occurs in the context of warehouse management or order processing within SAP.
  Cause:
  
  Hierarchy Changes: The orders you are trying to access may have been removed from the hierarchy due to changes in the underlying data structure, such as deletions or modifications in the order status.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from displaying the orders correctly.
  User Permissions: The user may not have the necessary permissions to view certain orders or hierarchies.
  System Configuration: There may be configuration issues in the warehouse management settings or in the order management module.
  
  Solution:
  
  Reselect or Refresh: Follow the prompt to reselect the orders or refresh the hierarchy. This can often resolve temporary issues.
  Check Order Status: Verify the status of the orders in question. If they have been canceled or completed, they may no longer be available in the hierarchy.
  Review Hierarchy Settings: Check the configuration settings for the hierarchy in the warehouse management module to ensure that they are set up correctly.
  User Permissions: Ensure that the user has the appropriate permissions to access the orders in the hierarchy.
  Data Consistency Check: Run a consistency check on the relevant data to identify and resolve any discrepancies.
  Consult Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for warehouse management and order processing to understand the hierarchy structure and how it is managed.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.