How To Fix EEWMSERVICE073 - Priority &1 does not match notification type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 073

• Message text: Priority &1 does not match notification type &2

What causes this issue?

Priority &V1& does not correspond to notification type &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a suitable priority.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE073 - Priority &1 does not match notification type &2 ?

  The SAP error message EEWMSERVICE073 indicates that there is a mismatch between the priority assigned to a notification and the type of notification being processed. This error typically occurs in the context of SAP's Enterprise Asset Management (EAM) or Plant Maintenance (PM) modules, where notifications are used to report issues or maintenance needs.
  Cause:
  The error arises when:
  
  The priority assigned to a notification does not correspond to the expected priorities for the specified notification type.
  There may be configuration settings in the system that define which priorities are valid for each notification type, and the current assignment does not comply with these settings.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Notification Type Configuration:
  
  Go to the configuration settings for notification types in SAP (Transaction Code: SPRO).
  Navigate to the relevant path: Plant Maintenance and Customer Service > Maintenance and Service Processing > Notifications > Notification Types > Define Notification Types.
  Review the settings for the notification type in question and ensure that the priority assigned is valid for that type.
  
  
  
  Review Priority Settings:
  
  Check the configuration for priorities associated with the notification type.
  Ensure that the priority you are trying to assign is allowed for the specific notification type.
  
  
  
  Adjust Notification Priority:
  
  If the priority is not valid for the notification type, you may need to change the priority to one that is acceptable.
  You can do this in the notification itself by editing the priority field.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific rules or guidelines regarding notification types and priorities.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the creation or processing of the notification again to ensure that the error does not recur.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to familiarize yourself with transaction codes related to notifications, such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify notifications, as this can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to identify and resolve the cause of the EEWMSERVICE073 error in your SAP system.