How To Fix EEWMSERVICE020 - Order &1 has no device as a technical reference object

EEWMSERVICE020 - Overview

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 020

• Message text: Order &1 has no device as a technical reference object

What causes this issue?

The system has attempted to send a device replacement order using an
IDoc of an external system. However, the order specified does not have
a device as a technical reference object. This is required for a device
replacement order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify a device replacement order with a device as a technical
reference object.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE020 - Order &1 has no device as a technical reference object ?

  The SAP error message EEWMSERVICE020 indicates that there is an issue with a work order (or order) in the system, specifically that the order does not have a device assigned as a technical reference object. This can occur in various contexts, such as maintenance orders, service orders, or work orders in the SAP system.
  
  Cause:
  
  Missing Device Assignment: The order in question does not have a device (e.g., equipment or functional location) linked to it. This is often required for maintenance or service orders to ensure that the work is associated with a specific asset.
  Incorrect Order Type: The order type may not be configured to require a device, or the configuration may not align with the business process.
  Data Entry Error: During the creation of the order, the user may have neglected to assign a device or made an error in the data entry process.
  System Configuration: There may be issues with the configuration