How To Fix EEWMSERVICE013 - Device &1 does not belong to business partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 013

• Message text: Device &1 does not belong to business partner &2

What causes this issue?

The device with equipment number &V1& is not installed in an
installation that is relevant for business partner &V2&.

System Response

The function cannot be performed.

How to fix this error?

Enter a device that belongs to business partner &V2&. You can find
these devices in the environment display for the business partner.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE013 - Device &1 does not belong to business partner &2 ?

  The SAP error message EEWMSERVICE013 indicates that there is a mismatch between a device and the business partner it is associated with. This error typically occurs in the context of SAP's Enterprise Asset Management (EAM) or Customer Service (CS) modules, where devices (or equipment) are linked to specific business partners (customers or vendors).
  Cause:
  The error is caused by one of the following reasons:
  
  Incorrect Device Assignment: The device you are trying to access or manipulate is not assigned to the specified business partner in the system.
  Data Inconsistency: There may be inconsistencies in the master data where the device is linked to a different business partner than the one you are trying to use.
  Authorization Issues: The user may not have the necessary authorizations to access the device associated with the specified business partner.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Device Assignment:
  
  Go to the device master data in SAP and verify the business partner assignment.
  Ensure that the device is correctly assigned to the intended business partner.
  
  
  
  Update Business Partner Information:
  
  If the device is supposed to be linked to a different business partner, update the assignment in the system.
  You can do this through transaction codes like IE02 (Change Equipment) or BP (Business Partner) depending on your configuration.
  
  
  
  Review Master Data:
  
  Check the master data for both the device and the business partner to ensure that all relevant information is correctly maintained.
  Look for any discrepancies that might lead to this error.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the device and the business partner.
  If needed, consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional context on the error and any specific configurations that may be relevant to your system.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE01 (Create Equipment), IE02 (Change Equipment), and BP (Business Partner) for managing equipment and business partner data.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the EEWMSERVICE013 error in your SAP system.