How To Fix EEWMHIK142 - An order or message already exists for technical installation &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMHIK - IS-U: Inspections

• Message number: 142

• Message text: An order or message already exists for technical installation &1

What causes this issue?

You want to create an order or message for the techical installation
&V1&, for which an order or message already exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a technical installation, for which no order or message has been
created.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMHIK142 - An order or message already exists for technical installation &1 ?

  The SAP error message EEWMHIK142 indicates that there is already an existing order or message for the specified technical installation. This error typically arises in the context of work order management or service order processing within SAP, particularly in the areas of Plant Maintenance (PM) or Customer Service (CS).
  Cause:
  
  
  Duplicate Order or Message: The most common cause of this error is that there is already an open order or message associated with the technical installation (indicated by &1). This could be due to:
  
  A previous order that has not been completed or closed.
  A message that has been created but not yet processed.
  A system error that has resulted in duplicate entries.
  
  
  
  Incorrect Data Entry: Sometimes, users may inadvertently attempt to create a new order or message for a technical installation that already has an active one.
  
  
  System Configuration Issues: There may be configuration settings in the SAP system that prevent the creation of multiple orders/messages for the same technical installation.
  
  
  Solution:
  
  
  Check Existing Orders/Messages: 
  
  Use transaction codes like IW38 (for work orders) or IW39 (for order overview) to check if there are any existing orders for the technical installation.
  If you find an existing order, review its status and determine if it can be completed or closed.
  
  
  
  Close or Complete Existing Orders: If there is an existing order that is no longer needed, you can either complete it or close it, depending on your business process.
  
  
  Review Message Status: If the error is related to a message, check the status of the message and see if it can be processed or closed.
  
  
  Consult with IT or SAP Support: If you are unable to resolve the issue by checking for existing orders/messages, it may be necessary to consult with your IT department or SAP support team. They can help investigate any underlying system issues or configuration settings that may be causing the error.
  
  
  User Training: Ensure that users are trained on the proper procedures for creating orders/messages to avoid duplicate entries in the future.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), IW33 (Display Order), and IW38/IW39 for order management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to order management and technical installations for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.