How To Fix EEWM-WORKFLOW-01016 - Partner role customer for order type & is not identified

EEWM-WORKFLOW-01016 - Overview

• Message type: E = Error

• Message class: EEWM-WORKFLOW-01 - IS-U Workmanagement: Workflow

• Message number: 016

• Message text: Partner role customer for order type & is not identified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWM-WORKFLOW-01016 - Partner role customer for order type & is not identified ?

  The SAP error message EEWM-WORKFLOW-01016 indicates that the system is unable to identify the partner role "customer" for a specific order type. This error typically occurs in the context of workflows in SAP Extended Warehouse Management (EWM) when the system is trying to process an order but cannot find the necessary partner information.
  
  Cause:
  
  Missing Partner Role Configuration: The partner role for the customer may not be configured correctly for the specific order type in the system.
  Order Type Not Defined: The order type being used may not have a corresponding customer partner role defined in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to the customer or the order type.
  Workflow 
  Configuration Issues: The workflow configuration may not be set up to handle the specific order type correctly.
  
  
  Solution:
  
  
  Check Partner Role Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Logistics Execution > Extended Warehouse Management > Cross-Process Settings