How To Fix EEWA_WA158 - Cash sales is not supported in country &1 (note 2912049)

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWA_WA - Weighing System

• Message number: 158

• Message text: Cash sales is not supported in country &1 (note 2912049)

What causes this issue?

The cash register regulation (German Kassensicherungsverordnung) no
longer supports the cash payment process in your country.
For further information, please refer to note 2912049 -
Kassensicherungsverordnung (KassenSichV) and scale.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWA_WA158 - Cash sales is not supported in country &1 (note 2912049) ?

  The SAP error message EEWA_WA158 indicates that cash sales are not supported in a specific country, as defined in the system configuration. This error typically arises when attempting to process a cash sale transaction in a country where such transactions are not permitted or configured in the SAP system.
  Cause:
  The primary cause of this error is that the country specified in the error message does not support cash sales according to the configuration settings in the SAP system. This could be due to legal regulations, business practices, or system settings that restrict cash sales in that particular country.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Country Configuration:
  
  Review the configuration settings for the country in question. This can be done in the SAP system by navigating to the relevant configuration settings for sales and distribution (SD) or financial accounting (FI).
  Ensure that cash sales are allowed for the specific country. If not, you may need to adjust the configuration or consult with your SAP administrator or functional consultant.
  
  
  
  Consult SAP Notes:
  
  The error message references SAP Note 2912049. Check this note for any specific guidance or updates related to cash sales in the country you are working with. SAP Notes often provide solutions or workarounds for known issues.
  
  
  
  Review Business Processes:
  
  If cash sales are not supported in the country, consider alternative sales processes that comply with local regulations. This may involve using different payment methods or sales types.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration changes or if you need further assistance, consider reaching out to SAP Support for help. They can provide insights based on the specific version of SAP you are using and any recent updates.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for Sales and Distribution (SD) and Financial Accounting (FI) to understand the implications of cash sales in different countries.
  Legal Regulations: Be aware of local laws and regulations regarding cash transactions, as these can impact the ability to process cash sales in certain regions.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to address the EEWA_WA158 error and ensure that your sales processes align with the requirements of the specific country in question.